Program
IT
Continuing Education

IT Helpdesk Administrator

4 Hours

Estimated learning time

Self-Paced

Progress at your own speed

Popular course

A popular course among students

About the Program

Description

IT Helpdesk Administrator offers an excellent gateway into the IT profession, focusing on the creation and maintenance of business and organizational network systems.

Topics

  • A+ Comprehensive
  • Network+

Prerequisites

  • High School Diploma or GED

Content Material Titles

  • N/A

Total Cost: $5,824

0 Program Products

    Deliverables

    • 0 Credits

      Academic Excellence

      Earn necessary number of credit hours for completing this content

    • Professional Program

      Launch of Career

      CompTIA Network+, CompTIA A+

    • Hone Important Skills

      Total Upgrade

      Such as Operating Systems, Network Technologies, Design Principles, PC Workstation Management, SOHO Networks, Network Infrastructure Management, Troubleshooting, Wired and Wireless Networks, Performance and Connectivity, Soft Skills, Computer Technology Fundamentals, IT Security, Hardware and Peripherals, Computer Safety Procedures

    Outcomes

    -Grasp foundational concepts of operating systems, network technologies, and design frameworks.
    -Set up, tailor, update, and sustain personal computer stations and small office/home office networks.
    -Oversee and resolve issues within fundamental network infrastructures, utilizing well-known ports and protocols.
    -Establish and maintain both wired and wireless networks, following industry standards and employing contemporary evaluation tools.
    -Detect and rectify performance and connectivity problems associated with computers and network systems.
    -Exhibit knowledge of the interpersonal skills required for an IT Helpdesk Administrator.

    Outcomes Image